Acceptable Use Policy — GapScope UK

GapScope UK gives you real contact details of real businesses. With that comes responsibility. This policy is short and strictly enforced: breaching it results in suspension without refund and, where required, a report to the relevant authority.

1. Permitted use

Researching UK businesses to offer them relevant business services (web design, SEO, marketing, software, bookkeeping, photography and similar).
Contacting businesses through the channels they publish for business enquiries, one-to-one, with a clear identification of who you are and an easy way to say no.
Exporting your own leads for use in your own CRM.

2. Prohibited use

Consumer marketing or contacting individuals who are not acting as a business.
Bulk / automated messaging — mass WhatsApp broadcasts, robocalls, SMS blasts, or e-mail without a working opt-out. WhatsApp's own terms forbid unsolicited bulk messaging and will get your number banned.
Ignoring opt-outs or re-contacting anyone who has asked you to stop.
Cold calling numbers registered with TPS / CTPS without prior consent.
Debt collection, tracing, background checks, credit or insurance decisions, employment or tenancy screening.
Harassment, threats, discrimination, or any communication that is misleading, defamatory or unlawful.
Reselling, publishing or sharing the extracted data or database access with third parties, or building a competing dataset.
Circumventing platform limits, creating multiple free accounts to avoid plan limits, or scraping the Service itself.
Using the Service to target minors, political campaigning, or any high-risk processing that would require a DPIA you have not carried out.

3. Outreach rules (PECR summary)

Companies / LLPs: may be e-mailed or messaged about relevant business services; include your identity, a valid address and an opt-out.
Sole traders & partnerships: are treated as individuals under PECR — electronic marketing needs consent or a prior business relationship. Phone calls (not TPS-registered) and post remain possible.
WhatsApp / SMS: same rules as e-mail; send individually, never as broadcast lists.
Keep a record of consent, opt-outs and the legitimate-interest assessment for your campaigns.

4. Reporting misuse

Businesses who believe they are being contacted improperly, and customers who spot abuse, can e-mail support@gapscope.uk. We investigate every report and act within 5 working days.

5. Consequences

Warning, feature restriction, suspension or termination depending on severity — at our discretion. Serious breaches are terminated immediately without refund (see Refund Policy) and you remain liable under the indemnity in the Terms.

Questions about this policy: support@gapscope.uk. These documents are provided as a commercial template drafted for a UK B2B SaaS and should be reviewed by a qualified solicitor before you rely on them for your specific business.